FAQs

Where do you ship from?
All items are shipped from Japan.


Do you ship to my country?
We ship nearly everywhere in the world.


How much is the shipping?
It is calculated according to your location and order. Our shipping rates are the same as the Japan post. Packaging and handling are free.


How long does shipping take?
It is hard to answer. Usually, delivery takes between 7 and 20 business days (Monday to Friday). However, once the parcel has been sent, delivery time depends fully on the postal service and customs of your country. Please understand that from here, there is very little we or the Japan Post can do. We can only start implementing actions for a lost parcel after the allowable shipping time has passed, which usually is about one month.


When will my order be shipped?
We are shipping every business day (Monday to Friday). All order we got before 12AM will usually be shipped on the same day. We have all items in stock, if you want to order a larger quantity, please contact us.


Do you offer discount?

Yes, subscribe to our newsletter and get 10% on the whole store.